It has become apparent that nothing is changing, and that accountability is a thing of myth and legend when it comes to the MBTA.

What am I to do next?

I attempted to follow up on the reports I have made to the MBTA by calling and requesting information; citing the ‘pin number’ that was assigned to my complaint. What I received was a lecture about procedure, “your complaint is taken by the MBTA communications office and sent to the Administration/Garage, where it is reviewed and it is possible that the driver was held accountable”. That’s great, but that  doesn’t tell me anything about MY personal case. How can I hold the MBTA accountable, and specifically the DRIVER WHO HIT ME WITH A BUS, if the MBTA refuses to release information? I am still awaiting a call back from the supervisor of the complaint line; I requested the driver’s ID number, which they are legally bound to give you if you request it. We’ll see if they call back.

<3

On a less cheerful note: apparently all the sweat we’ve put into taking the MBTA to task is going straight down the drain. I had to report three different buses yesterday alone; one for a red light run in Somerville, one for stopping in the very center of the lane on Mass Ave. to let riders off, and one for crushing me into the curb as it passed me and hooked a fast right into a bus stop.

Needless to say I am UTTERLY disappointed and disgusted. Obviously there has been no company wide alert as to the lack of attention to safe driving. Hell, for all we know NOTHING HAS BEEN DONE AT ALL. I demand we have evidence of action on the part of the MBTA. I was told by a representative of the MBTA yesterday that drivers are REQUIRED to give you their Identification number when you request it. Why then, if I am reporting a crime by a bus or route, can I not receive an email with the identification number of the driver I reported, and follow up information as to what steps were taken to reprimand the driver for their crime?

I don’t see that any improvement will be made until the MBTA, in it’s entirety, is held accountable for every crime committed by every operator of every vehicle. Please, if you see a crime or an infraction of MBTA operational regulations, report it immediately, and keep a copy of the acknowledging email.

This is the point at which I get a little steamed.

As I am questioning (to myself, I’m still just an observer) why someone would just knock a biker over in a Stop and Shop parking lot, and what Mr. Mild Mannered Biker did to deserve it, the group of us finally overtake Mr. Shove. The group confronts him and Mr. Mild Manners recounts the incident in the lot, with a query as to what brought that on. Mr. Shove barks something that sounds very much like what a cop would say when confronted, but it’s not intelligible enough for me to remember. Not really complete sentences. He may be disturbed, or he may not have had his coffee yet… but either way it’s clear that this guy has a problem; he’s a bully and a jerk, and he is STILL making threatening gestures. At this point I think , “ok here’s where Mr. Mild calls the police and reports him.. maybe gets him arrested”. But no! Mr. Mild Mannered backs down and takes his bike outside, riding away.

This is where I kind of freak out, because I feel that this is EXACTLY the kind of behavior (by cyclists) that allows us to be such easy victims of other people’s belligerence and frustration. I am feeling the flame of bikey solidarity boiling up in me, and I am pissed.

So I followed Mr. Shove outside and set my phone to take his picture. He noticed me doing this and barks “You take my picture and I’ll break that camera!”

So I took his picture, and I barked right back, “He should have called the police and had you arrested.”

Arf arf arf!

In retrospect, I question the prudence of this. Sure, I was in a public place with access to immediate assistance if he’d done something, but this guy was clearly not quite right in the head. And ALSO… this wasn’t my fight. Just because Mr. Mild Mannered was on a bike doesn’t mean he and I are part of some exclusive gang; I didn’t know him from Adam. But then again… I would likely have done the same thing even if he WASN’T on a bike.. the bike is just what attracted me in the first place. It’s easy to back someone up if you have some immediately recognizable kinship to them. Sometimes we identify with people because they are the same age group, or they wear similar clothing (all it takes is someone sporting a Death’s Head motif), but what if we all had this immediate ‘tend and befriend’ reaction to someone in distress, despite the lack of social indentifier? I’d like to see that happen, in myself and with the community.

I didn’t develop Reynaud’s until very recently, and though my mom has had it as long as I can remember, I never thought I would. My blood pressure is perfectly on the money. My heart is strong. My lungs are functioning at 100% (I just had them checked the other day!) I’m as healthy as a horse due to a strict regimen of cycling, cigarettes, whiskey, and wild wild women. Idiopathic my ear! I want to know why my blood won’t get past my first knuckle when it’s below 60F! Am I secretly a vampire? Maybe all the glitter I wear is obscuring my Twilight sparkle? HAH!

Whatever. I made it in today, with the help of THE CLAWS to protect my Lichy digits. I’m not scared of you any more, Snow! Just annoyed.

THE CLAW!

At least we’re getting the issue out there, YAAAAY!

In other news:  All this PR work is making a dent in the MBTA!

I had an interview last night with Kathy Curran and Elsie Nolan, from WBZ-TV & TV38 about the rash of reckless driving by employees of the MBTA, and specifically buses along Route 66. It was a short interview, so I didn’t have time to cover much more than I’ve already delved into with Zero Combustion, but I did demand accountability, transparency and visible action by the MBTA. In interesting news, apparently Kathy and Elsie were privy to information that I was not – namely that the driver of one of the buses involved in my complaints was suspended for three days – this is the information John Houghton of Cabot Garage gave WBZ-TV anyway. It’s a far more satisfying reaction than ‘will be disciplined for his actions’, or ‘will seek retraining’, which is what I was repeatedly told.

No matter what, this means we are making headway! Keep calling the MBTA! Keep dialing 911 and reporting the Speedy Parasite! Ride tall and damn it, ride safely!

Where's the little man?

Or the 'cyclist diamond'?

I’m no expert, but I hear tell that unless these little icons are present in the lane, these lanes are not lawfully bike lanes, and cyclists using them are therefore not subject to the same protection that they would be in a true bike lane, or even a ’squeezeway’! The horror! To be bamboozled into thinking we’ve got the protection of the city when the lines mean nothing at all!  And this is a road where lanes like this are truly necessary – double-parking is at it’s worst here on Cambridge Street, meanwhile cars blast by at speed, trying to make it past the next yellow light. Aggressive driving is rampant, and motorists in this area are none too kind to the average cyclist – I’ve learned this the hard way.

Another thing I noticed was a significant lack of bicycle parking… and a suspicious coating around all the meters.

What and why?

This black plastic coating made it very difficult for me to use my ‘fun size’ Kryptonite U-lock. Is this thing here to help or hurt cyclists? For the love of Gond, what is it? There are scores of businesses on Cambridge Street that can, will and do benefit from the patronage of cyclists, but sadly this fact seems to have gone unnoticed.

On behalf of Governor Deval L. Patrick, thank you for your recent correspondence regarding the Massachusetts Bay Transportation Authority. We have forwarded your letter to Massachusetts Department of Transportation  for further review. If necessary, please be assured you will receive a response as quickly as possible. We are committed to addressing your concerns promptly.

Again, thank you for contacting Governor Patrick’s office and please feel free to contact our office in the future with any questions or concerns you may have regarding other matters.

Sincerely,

Governor Patrick’s Constituent Services Office

617-725-4005

www.mass.gov/governor/contact

I’m happy that I’m getting word of some action, if not seeing first hand. I also haven’t seen any dangerous behavior for.. wow about a week. I’m not on the streets as much as I am in the warmer months, but I still cover at least 14-20 miles of the worst roads in the area, every day. Today I have the pleasure of taking Cambridge up to the River Street bridge, up River and along Prospect – possibly one of the crappiest rides in the city. We’ll see what I spy along this route, aside from debris – strewn and potholed shoulder, gridlocked cars and jaywalking peds.

I am sorry that you had to write again. I sincerely apologize for the actions of the bus operator of bus 2294. The Instruction Department as well as the Cabot Area mobile inspector have been monitoring the Harvard Ave/Cambridge St intersection since your tip. Additionally, the operator of bus 2294 has been identified and will be disciplined for his actions. We will continue to pay extra attention to this intersection and change the behavior of those operators who are violating traffic laws and putting our customers in danger.

Sincerely,

John J. Houghton

Superintendent

Cabot Garage

This is a nice development, but we shall see if my observations of this intersection show a difference in activity. Meanwhile I will continue to take steps to affect change on the attitude of apathy toward hazardous driving by the MBTA operators.