After my interview with WBZ News and correspondence with John Houghton of the MBTA, I decided to lay low for a while and observe the outcome of this activity. It is with profound disappointment that I report absolutely no change in the illegal driving activity of the MBTA buses. In the last three weeks I have observed and reported numerous buses running red lights, buses offloading passengers in the middle of the street rather than a designated bus stop, and I have once again been hit by an MBTA bus that did not stop.

It has become apparent that nothing is changing, and that accountability is a thing of myth and legend when it comes to the MBTA.

What am I to do next?

I attempted to follow up on the reports I have made to the MBTA by calling and requesting information; citing the ‘pin number’ that was assigned to my complaint. What I received was a lecture about procedure, “your complaint is taken by the MBTA communications office and sent to the Administration/Garage, where it is reviewed and it is possible that the driver was held accountable”. That’s great, but that  doesn’t tell me anything about MY personal case. How can I hold the MBTA accountable, and specifically the DRIVER WHO HIT ME WITH A BUS, if the MBTA refuses to release information? I am still awaiting a call back from the supervisor of the complaint line; I requested the driver’s ID number, which they are legally bound to give you if you request it. We’ll see if they call back.

Tags: MBTA, public works, rage

This entry was posted on Friday, March 19th, 2010 at 12:19 pm and is filed under falmunction, Vigilantism. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.