Good Morning Gabrielle Collins,

I am sorry that you had to write again. I sincerely apologize for the actions of the bus operator of bus 2294. The Instruction Department as well as the Cabot Area mobile inspector have been monitoring the Harvard Ave/Cambridge St intersection since your tip. Additionally, the operator of bus 2294 has been identified and will be disciplined for his actions. We will continue to pay extra attention to this intersection and change the behavior of those operators who are violating traffic laws and putting our customers in danger.

Sincerely,

John J. Houghton

Superintendent

Cabot Garage

This is a nice development, but we shall see if my observations of this intersection show a difference in activity. Meanwhile I will continue to take steps to affect change on the attitude of apathy toward hazardous driving by the MBTA operators.

Tags: MBTA, public works, rage, victory!

This entry was posted on Tuesday, February 9th, 2010 at 1:07 pm and is filed under Projects. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.